Contact
Get in Touch
Integration questions, plan questions, or a request that got blocked and you want to know which control did it. The form goes to the same people who wrote the docs.
ShipStream, LLC
Phone
+1 (833) 249-7447Address
11409 Municipal Center Dr Unit 23881 Knoxville, TN 37933-1563
Hours
Monday–Friday 9:00 AM – 5:00 PM EST
Include this and it goes faster
Integration question
Include the endpoint and the exact status code you got back.
A request was blocked
Send the order id or shipment_id — we can read the audit trail for it.
Printer trouble
Device Hub troubleshooting covers the common causes first.
Reselling to your customers
Say roughly how many clients and labels a month, so pricing is a short conversation.
Send Us a Message
Weekdays, 9:00–17:00 Eastern. Outside those hours it waits in the queue, not in a void.
Or skip the conversation entirely.
An account, a sandbox seller and the API reference are enough to have a label request working before anyone replies to your email.