Cookie Policy
Last Updated: January 13, 2026
ShipStream Data Border Cookie Policy
Effective Date: January 13, 2026
This Cookie Policy explains how ShipStream, LLC ("ShipStream," "we," "us," or "our") uses cookies and similar tracking technologies on our website at shipstream.io ("Website") and within the ShipStream Data Border service ("Service").
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.
1.1 Types of Cookies
First-Party Cookies: Set by the website you are visiting (in this case, shipstream.io).
Third-Party Cookies: Set by a domain other than the website you are visiting, typically used for analytics or advertising.
Session Cookies: Temporary cookies that are deleted when you close your browser.
Persistent Cookies: Cookies that remain on your device for a set period or until you delete them.
2. How We Use Cookies
We use cookies and similar technologies for the following purposes:
2.1 Essential Cookies
These cookies are necessary for the Website and Service to function properly. They cannot be disabled.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
session | Maintains your login session | Session | First-party |
csrf_token | Protects against cross-site request forgery | Session | First-party |
auth_token | Authentication for API requests | 30 days | First-party |
device_id | Identifies your device for security purposes | 1 year | First-party |
Legal Basis: These cookies are strictly necessary for the performance of the Service.
2.2 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
theme | Remembers your light/dark mode preference | 1 year | First-party |
timezone | Stores your timezone for date/time display | 1 year | First-party |
sidebar_collapsed | Remembers sidebar state | 1 year | First-party |
locale | Stores your language preference | 1 year | First-party |
Legal Basis: Legitimate interest in providing a personalized user experience.
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our Website by collecting information anonymously.
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
_ga | Google Analytics | Distinguishes unique users | 2 years | Third-party |
_ga_* | Google Analytics | Maintains session state | 2 years | Third-party |
_gid | Google Analytics | Distinguishes users | 24 hours | Third-party |
_gat | Google Analytics | Throttles request rate | 1 minute | Third-party |
Data Collected: Page views, session duration, bounce rate, traffic sources, device type, browser type, approximate geographic location (country/city level).
Legal Basis: Legitimate interest in understanding website usage to improve our services.
Opt-Out: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
2.4 Marketing Cookies
These cookies are used to track visitors across websites and display relevant advertisements.
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
_gcl_au | Google Ads | Conversion tracking | 90 days | Third-party |
_fbp | Meta (Facebook) | Advertising attribution | 90 days | Third-party |
li_fat_id | Advertising attribution | 30 days | Third-party |
Data Collected: Ad interactions, conversion events, website visits for retargeting purposes.
Legal Basis: Consent. These cookies are only placed after you provide consent through our cookie banner.
Opt-Out: You can opt out through our cookie consent tool or through the following platforms:
- Google: Ad Settings
- Meta: Ad Preferences
- LinkedIn: Ad Preferences
3. Similar Technologies
In addition to cookies, we may use similar tracking technologies:
3.1 Local Storage
We use browser local storage to store preferences and temporary data that improve your experience. Local storage data persists until cleared by you or our application.
3.2 Pixel Tags (Web Beacons)
Small transparent images embedded in emails or web pages that allow us to:
- Track email opens and clicks
- Measure advertising effectiveness
- Collect website usage statistics
3.3 Device Fingerprinting
We may collect device characteristics (screen resolution, browser plugins, timezone) to:
- Detect fraudulent activity
- Enhance security
- Improve user experience
We do not use device fingerprinting for advertising purposes.
4. Managing Your Cookie Preferences
4.1 Cookie Consent Tool
When you first visit our Website, you will see a cookie consent banner that allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences by category
You can change your preferences at any time by clicking "Cookie Settings" in the website footer.
4.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically:
- View cookies stored on your device
- Delete cookies (all or selectively)
- Block cookies from specific websites
- Block all cookies
- Set preferences for first-party vs. third-party cookies
Common browser cookie settings:
Note: Blocking essential cookies may prevent you from using the Service.
4.3 Do Not Track
Some browsers support a "Do Not Track" (DNT) feature that sends a signal to websites requesting they not track your browsing activity. Our Website currently does not respond to DNT signals. However, you can opt out of tracking as described in this policy.
4.4 Mobile Devices
On mobile devices, you can manage advertising preferences through:
- iOS: Settings > Privacy > Tracking
- Android: Settings > Google > Ads
5. Third-Party Cookies
Some cookies on our Website are placed by third-party services. We do not control these cookies, and their use is governed by the privacy policies of those third parties.
Third parties that may place cookies on our Website:
| Provider | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics | Website analytics | Google Privacy Policy |
| Google Ads | Advertising | Google Privacy Policy |
| Meta (Facebook) | Advertising | Meta Privacy Policy |
| Advertising | LinkedIn Privacy Policy | |
| Stripe | Payment processing | Stripe Privacy Policy |
6. Cookies in Emails
Our emails may contain pixel tags (web beacons) that tell us:
- Whether you opened an email
- Which links you clicked
- What device and email client you used
This information helps us:
- Measure email campaign effectiveness
- Improve our communications
- Send you more relevant content
You can prevent email tracking by:
- Disabling image loading in your email client
- Using an email client that blocks tracking pixels
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. We will notify you of material changes by:
- Posting the updated policy on our Website
- Updating the "Effective Date" at the top
- Prompting you to review your cookie preferences
8. Contact Us
If you have questions about our use of cookies or this Cookie Policy, contact us at:
ShipStream, LLC Email: privacy@shipstream.io Website: https://shipstream.io
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